Terms & Disclaimer

SEBB aims to help your business to identify and realise its potential with free business support for growth.

Information on our Terms and Conditions and Privacy information

Fair Disclosure Notice

The information provided by you will be held and processed by Southend-on-Sea Borough Council at all times in accordance with the Data Protection Act 1998.

It will be used for its intended purpose but may also be used for internal statistical analysis as well as being processed and disclosed for the prevention or detection of crime, assessment of tax or in furtherance of the Council’s legal obligations.

Your information will be held and disposed of in line with the Council’s Document Retention and Disposal Guidance.

EU cookie directive

From 26 May 2011 a new European Union directive required all websites to gain the consent of our users to download cookies on to their machines. On 24 May 2012, the Information Commissioner’s Office (ICO) released new guidance which said that a website can operate with cookies through ‘implied consent.’

Implied consent

We want our users to find information and services quickly, we have taken the decision to promote how we use cookies on our website and provide you with enough information to control your own settings. Implied consent means that by using our website, you agree to cookies being set. If users want to disable cookies, this policy talks you through how to do this


When visiting our website, we will sometimes place small data files on your computer or mobile device. These are called cookies. Many large websites do this. We do this to make our website work better.

Below is a table showing what cookies we collect and why

Cookie Name Purpose More Information
Google Analytics * _utma _utmb _utmc _utmz These cookies are to gather information on how visitors use our website. With this information we create reports to help us improve our site. These cookies collect anonymous information including the number of visitors to the site, what pages they visited and when. View Googles Privacy Notice
Website TestCookie We use this cookie to test your browser to ensure you can log in to our site. This cookie is a session cookie and is removed when you leave the site.
Website PHPSESSID This cookie is used to store the session ID of the user and is required to determine if a user is logged in to the website. This cookie is a session cookie and is removed when you leave the site.
Maps .Google.co.uk This cookie is used so we can display Google Maps to you. This is a 3rd party cookie.
Electronic Forms Firmstep2session This cookie is a unique identifier. It is used to ensure that you and only you are shown information relevant to you. It contains no personally identifiable information, but is temporarily linked to your user account if you log in to view or change an online form. This cookie is a session cookie and is removed when you leave the site. View Googles Privacy Notice
Electronic Forms Firmstep2session This cookie is used to direct your request to the appropriate server. No personal information is stored. This cookie is a session cookie and is removed when you leave the site. View Googles Privacy Notice
taxhelptools.co.uk taxhelptools.co.uk Google Analytics This cookie is used to gather usage data of the HMRC Tax Widget
taxhelptools.co.uk Custom session cookie This cookie is used in order to remember the buttons you have selected on the HMRC Tax Widget in order to deliver the appropriate subsequent information

You can opt out of being tracked by Google Analytics, this will apply across all websites and not just our site. For more information please visit http://tools.google.com/dlpage/gaoptout.

YouTube Videos

We embed videos from our SouthendBC YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. To find out more please visit YouTube’s embedding videos information page.

Removing Cookies from Your Device

Most cookies are easy to delete. Deleting can be done either through your Internet browser (Firefox, Google Chrome, Internet Explorer etc.) or on your device though your file management software (Windows XP etc.) for further information please visit http://www.allaboutcookies.org/.

Legal Statement

The data (information) that you provide during this transaction will only be used for the purpose of recording your payment. We shall abide by the principles of the Data Protection Act (DPA) 1998 and ensure that the data is used for no other purpose and is not disclosed to a third party i.e. other companies or individuals unless required to do so by law for the prevention of crime and the detection of fraud. In line with the DPA we will only hold your data for as long as is required and will then be deleted in line with Council’s Document Retention and Disposal Guidance.

Limitation of Liability

In no event will the Council, its suppliers, or other third parties mentioned at this site be liable for any damages whatsoever (including, without limitation, those resulting from lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of use of this site, any websites linked to this site, or the materials or information contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages.